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New to the Beauty Industry? Need help figuring out how to start and how to build a strong foundation for your new business? Join us as we discuss it all! Everything from deciding if this is your passion, to picking a school, to continued education and how to actually start your business. With over 30 years combined experience in this industry, Heidi and Jess want to show you how to build a solid foundation and how to turn your business into A Better Beauty Business.
Episodes
Sunday Oct 25, 2020
BBB30 - Handling Complaints and Enforcing your Policies
Sunday Oct 25, 2020
Sunday Oct 25, 2020
Happy Sunday!!
Today we'd like to talk about complaints: While you never want to get one, you may get one in the future, so you don't want to be caught off-guard. Let's talk about your customer service policies, and how they can be your number one strategy to handle complaints, while continuing to provide the best service possible!
Remember to join us in our private Facebook group Confessions from a Beauty Business for more tips and more one on one interaction with us and the other amazing members!!
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